Is Telehealth safe to use?

Telehealth integrates 11 third-party SDKs spanning crash-reporting, infrastructure, and advertising. It collects data linked to your identity including Identifiers, Usage Data, and Diagnostics. It includes 1 advertising or attribution SDK. Whether this is acceptable depends on your personal privacy preferences.

What permissions does Telehealth need?

Telehealth requests 2 iOS permissions: Camera and Microphone.

What data does Telehealth collect?

According to its App Store privacy label, Telehealth collects data linked to your identity including Identifiers, Usage Data, and Diagnostics.

How many SDKs does Telehealth have?

Telehealth integrates 11 third-party SDKs. 1 for advertising, 1 for analytics, 2 for crash reporting, 2 for infrastructure, and 5 for other.

Does Telehealth access your camera or microphone?

Telehealth requests access to both your camera and microphone. The developer says camera access is for "This will allow us to make sure you can be seen properly". Microphone access is for "This will allow us to make sure you can be heard properly". These permissions are only active when you grant them in iOS Settings.

Does Telehealth run in the background?

Yes. Telehealth registers 2 background modes, which means it can perform certain tasks when you're not actively using it.

What are some alternatives to Telehealth?

Other medical apps include 1-800 Contacts , DonorHub , Kardia , Ambetter , Ambra , and athenaPatient . Each app takes a different approach to medical and varies in its data collection and SDK usage.

Medical · Privacy report

Telehealth by SimplePractice

Free · ★4.8 · SimplePractice, LLC.

Is Telehealth safe?

It leans heavily on third-party trackers.

Our take. Telehealth is built with more third-party tracking code than 48% of the medical we have scanned.

Privacy footprint · vs 82 medicalModerate

Trackers from other companies2 · some

typical medical: 2

Data the app links to you3 types · little

typical medical: 5 · from its own privacy label

What it collects about you

Telehealth links 3 categories of your data to you.

From the developer's own App Store privacy label. These are the kinds of data Telehealth ties to your identity.

IdentifiersUsage DataDiagnostics

Who else is inside

It carries trackers from 2 companies.

Third-party SDKs found in the app, matched to the company that publishes each. Present in the code; we do not observe what they transmit.

🏢Other third partiesadvertising

A third-party SDK.

SDK

🏢Analytics SDKAnalytics

A product analytics platform.

SDK

How it compares

Where it sits among medical.

Every one of these apps we have scanned, on the two measures above: third-party trackers it carries (across) and data it links to you on its own label (up). Toward the top right is more invasive.

Each dot is one medical app. Telehealth sits to the right, carrying more third-party tracking than most.

The evidence

What it's built from.

All 11 SDKs in the app, grouped by what they are for. 2 are third-party trackers.

1advertising

1analytics

2crash reporting

7standard libraries

2 of the 11 are third-party trackers. The rest are the app's own code and standard open-source building blocks.

Show the full SDK list

Other third partiesadvertising

Snap Kit

Analytics SDKAnalytics

Segment

Standard libraries7 · on-device

The app's own code plus open-source interface, storage and networking libraries.

How we know this

Counterspy downloads the app from the App Store and statically analyzes its compiled binary. Embedded SDKs are matched against a signature database and resolved to the company that operates each. We also read the developer's App Store privacy label, which lists the data the app says it collects and links to you. We do not run the app or intercept its traffic, so we report capabilities present in the code and the developer's own disclosures, not proven transmission. We assess privacy and data collection, not malware, security flaws, or developer intent. Reports are automated and never edited for payment. Scan v4.2.0, 2026-04-04.

Third-party trackers are advertising, analytics and attribution SDKs detected by static signature matching. Presence shows a capability is compiled in, not that it ran or transmitted data.
"Data the app links to you" is the count of data categories the developer declares as Data Linked To You in its App Store privacy label. Labels are self-reported and not verified by Apple.
Comparison across the 82 medical in our corpus. Trackers: median 2. Data linked to you: median 5.