Is Klara safe to use?

Klara integrates 31 third-party SDKs spanning infrastructure, analytics, and security. According to its App Store privacy label, Klara does not collect any user data.

What permissions does Klara need?

Klara requests 6 iOS permissions: Camera, Microphone, Photo Library, Location (When In Use), Speech Recognition, and Face ID.

What data does Klara collect?

According to its App Store privacy label, Klara does not collect any user data.

How many SDKs does Klara have?

Klara integrates 31 third-party SDKs. 9 for analytics, 13 for infrastructure, and 5 for other. None are for advertising or attribution.

Does Klara use Google SDKs?

Yes. Klara includes 8 Google or Firebase SDKs: Firebase A/B Testing, Firebase Core, Firebase Remote Config, Firebase Remote Config Interop, Firebase Core Internal, Firebase Installations, Firebase Shared Swift, and Google Utilities. These are used for cloud infrastructure and services, not advertising.

Does Klara access your location?

Yes. Klara requests location access. The developer states: "Grant Klara access to your location for optimal experience".

Does Klara access your camera or microphone?

Klara requests access to both your camera and microphone. The developer says camera access is for "Grant Klara access to your camera to be able to communicate in video visits". Microphone access is for "Grant Klara access to your microphone to be able to communicate in video visits". These permissions are only active when you grant them in iOS Settings.

Does Klara run in the background?

Yes. Klara registers 1 background mode, which means it can perform certain tasks when you're not actively using it.

What are some alternatives to Klara?

Other medical apps include 1-800 Contacts , DonorHub , Kardia , Ambetter , Ambra , and athenaPatient . Each app takes a different approach to medical and varies in its data collection and SDK usage.

Medical · Privacy report

Klara – Patient communication

Free · ★4.6 · Klara Technologies Inc.

Is Klara safe?

It leans heavily on third-party trackers.

Our take. Klara is built with more third-party tracking code than 83% of the medical we have scanned.

Privacy footprint · vs 82 medicalHeavy

Trackers from other companies8 · a lot

typical medical: 2

Data the app links to you0 types · little

typical medical: 5 · from its own privacy label

What it collects about you

It links almost nothing to you.

Klara's own App Store privacy label declares it links no data to your identity. That is rare, and it is a good sign.

Who else is inside

It carries trackers from 2 companies.

Third-party SDKs found in the app, matched to the company that publishes each. Present in the code; we do not observe what they transmit.

🏢Monitoring SDKAnalytics

Crash and performance monitoring.

SDKs

🇺🇸GoogleAnalytics

Firebase, AdMob and Google analytics SDKs, built to record how you use the app and serve ads.

SDKs

How it compares

Where it sits among medical.

Every one of these apps we have scanned, on the two measures above: third-party trackers it carries (across) and data it links to you on its own label (up). Toward the top right is more invasive.

Each dot is one medical app. Klara sits to the right, carrying more third-party tracking than most.

The evidence

What it's built from.

All 31 SDKs in the app, grouped by what they are for. 8 are third-party trackers.

8analytics

2push & messaging

21standard libraries

8 of the 31 are third-party trackers. 2 are push-notification SDKs that deliver notifications, rather than tracking you across apps. The rest are the app's own code and standard open-source building blocks.

Show the full SDK list

Monitoring SDKAnalytics

Datadog · Datadog Internal · Datadog Logs · Datadog RUM

GoogleAnalytics · USA

Firebase A/B Testing · Firebase Core · Firebase Remote Config · Firebase Remote Config Interop

Push & messaging2 · notifications

OneSignal · OneSignalLocation

Standard libraries21 · on-device

The app's own code plus open-source interface, storage and networking libraries.

How we know this

Counterspy downloads the app from the App Store and statically analyzes its compiled binary. Embedded SDKs are matched against a signature database and resolved to the company that operates each. We also read the developer's App Store privacy label, which lists the data the app says it collects and links to you. We do not run the app or intercept its traffic, so we report capabilities present in the code and the developer's own disclosures, not proven transmission. We assess privacy and data collection, not malware, security flaws, or developer intent. Reports are automated and never edited for payment. Scan v1.31.0, 2026-04-04.

Third-party trackers are advertising, analytics and attribution SDKs detected by static signature matching. Presence shows a capability is compiled in, not that it ran or transmitted data.
"Data the app links to you" is the count of data categories the developer declares as Data Linked To You in its App Store privacy label. Labels are self-reported and not verified by Apple.
Comparison across the 82 medical in our corpus. Trackers: median 2. Data linked to you: median 5.